Joel Rosado

I solve customer problems by using research & design to develop new experiences, or improve existing ones, to generate positive, measurable business outcomes.

34%

Designed Content Cards, sparking a 34% increase in user engagement for Braze customers.

5x

Directed research and designed framework that increased engagement 5x for Capital One Cafes.

23%

Conducted research that led to redesign of the online registration flow for Valley Bank. Increasing conversion by 23%.

Joel turned things around by listening to our stakeholders, understanding our challenges, and, ultimately, delivering solutions that increased our business.

Experience